TITLE 10. FINANCE AND FINANCIAL INSTITUTIONS
                REGISTRAR'S NOTICE: The  State Corporation Commission is claiming an exemption from the Administrative  Process Act in accordance with § 2.2-4002 A 2 of the Code of Virginia,  which exempts courts, any agency of the Supreme Court, and any agency that by  the Constitution is expressly granted any of the powers of a court of record.
         Title of Regulation: 10VAC5-200. Payday Lending (amending 10VAC5-200-10, 10VAC5-200-20,  10VAC5-200-35, 10VAC5-200-50, 10VAC5-200-60, 10VAC5-200-80, 10VAC5-200-110;  adding 10VAC5-200-85, 10VAC5-200-113). 
    Statutory Authority: §§ 6.2-1815 and 12.1-13 of the  Code of Virginia .
    Public Hearing Information: A public hearing will be  scheduled upon request.
    Public Comment Deadline: October 25, 2013.
    Agency Contact: Susan Hancock, Deputy Commissioner,  Bureau of Financial Institutions, State Corporation Commission, P.O. Box 640,  Richmond, VA 23218, telephone (804) 371-9701, FAX (804) 371-9416, or email  susan.hancock@scc.virginia.gov.
    Summary:
    The State Corporation Commission is proposing numerous  amendments to 10VAC5-200, which is the regulation governing payday lenders  under Chapter 18 (§ 6.2-1800 et seq.) of Title 6.2 of the Code of Virginia. The  proposed amendments define the terms "prepaid card" and  "short-maturity loan," as well as prohibit licensed payday lenders  (licensees) from obtaining an agreement from a borrower that gives the licensee  or a third party the authority to prepare a check that is drawn on the  borrower's deposit account. The proposal also (i) requires licensees and former  licensees to maintain their contact information with the Bureau of Financial  Institutions until they have no outstanding payday loans, (ii) requires  licensees to dispose of records containing consumers' personal financial  information in a secure manner, (iii) specifies additional events that require  licensees to file a written report with the bureau, (iv) updates the text of  the payday lending pamphlet to reflect certain other proposed amendments to  10VAC5-200, (v) prescribes disclosure requirements for licensees'  advertisements, (vi) identifies the circumstances under which the Commissioner  of Financial Institutions shall deem a licensee or former licensee to have  ceased business for purposes of authorizing the database provider to  administratively close any outstanding loan in the database, (vii) eliminates  several obsolete provisions relating to the payday lending database, and (viii)  clarifies that certain payday lending data is not confidential and may be  furnished by the database provider to the public. Various technical and other  clarifying amendments are also set forth in the proposed regulations. 
    AT RICHMOND, SEPTEMBER 3, 2013
    COMMONWEALTH OF VIRGINIA, ex rel.
    STATE CORPORATION COMMISSION
    CASE NO. BFI-2013-00070
    Ex Parte: In re: Payday Lending
    ORDER TO TAKE NOTICE
    Section 6.2-1815 of the Code of Virginia provides that the  State Corporation Commission ("Commission") shall adopt such  regulations as it deems appropriate to effect the purposes of Chapter 18 (§ 6.2-1800 et seq.) of Title 6.2 of the Code of Virginia. The Commission's  regulations governing licensed payday lenders ("licensees") are set  forth in Chapter 200 of Title 10 of the Virginia Administrative Code  ("Chapter 200").
    The Bureau of Financial Institutions ("Bureau") has  submitted to the Commission proposed amendments to Chapter 200. The proposed  regulations (i) define the terms "prepaid card" and  "short-maturity loan;" (ii) prohibit licensees from obtaining an  agreement from a borrower that gives the licensee or a third party the  authority to prepare a check that is drawn on the borrower's deposit account;  (iii) require licensees and former licensees to maintain their contact  information with the Bureau until they have no outstanding payday loans; (iv)  require licensees to dispose of records containing consumers' personal  financial information in a secure manner; (v) specify additional events that  require licensees to file a written report with the Bureau; (vi) update the  text of the payday lending pamphlet to reflect certain other proposed  amendments to Chapter 200; (vii) prescribe disclosure requirements for  licensees' advertisements; (viii) identify the circumstances under which the  Commissioner of Financial Institutions shall deem a licensee or former licensee  to have ceased business for purposes of authorizing the database provider to  administratively close any outstanding loans in the database; (ix) eliminate  several obsolete provisions relating to the payday lending database; and (x)  clarify that certain payday lending data is not confidential and may be  furnished by the database provider to the public.  Various technical and  other clarifying amendments have also been proposed.
    NOW THE COMMISSION, based on the information supplied by the  Bureau, is of the opinion and finds that the proposed regulations should be  considered for adoption with a proposed effective date of December 1, 2013.
    Accordingly, IT IS ORDERED THAT:
    (1) The proposed regulations are appended hereto and made a  part of the record herein.
    (2) Comments or requests for a hearing on the proposed  regulations must be submitted in writing to Joel H. Peck, Clerk, State  Corporation Commission, c/o Document Control Center, P.O. Box 2118, Richmond,  Virginia 23218, on or before October 25, 2013. Requests for a hearing shall  state why a hearing is necessary and why the issues cannot be adequately  addressed in written comments. All correspondence shall contain a reference to  Case No. BFI-2013-00070. Interested persons desiring to submit comments or  request a hearing electronically may do so by following the instructions  available at the Commission's website: http://www.scc.virginia.gov/case.
    (3) This Order and the attached proposed regulations shall be  posted on the Commission's website at http://www.scc.virginia.gov/case.
    (4) The Commission's Division of Information Resources shall  provide a copy of this Order, including a copy of the attached proposed  regulations, to the Virginia Registrar of Regulations for publication in the  Virginia Register of Regulations.
    AN ATTESTED COPY hereof, together with a copy of the proposed  regulations, shall be sent by the Clerk of the Commission to the Commission's  Office of General Counsel and the Commissioner of Financial Institutions, who  shall forthwith send by e-mail or U.S. mail a copy of this Order, together with  a copy of the proposed regulations, to all licensed payday lenders and such  other interested parties as he may designate.
    10VAC5-200-10. Definitions.
    A. The following words and terms when used in this chapter  shall have the following meanings unless the context clearly indicates  otherwise:
    "Act" means Chapter 18 (§ 6.2-1800 et seq.) of  Title 6.2 of the Code of Virginia.
    "Bureau" means the Bureau of Financial  Institutions.
    "Business day" for purposes of clause 1 (vi) of § 6.2-1816  of the Code of Virginia and this chapter means a day on which the licensee's  office is open for business as posted as required by subsection A of  10VAC5-200-70.
    "Commission" means the State Corporation  Commission.
    "Duplicate original" for purposes of subdivision 2  of § 6.2-1816 of the Code of Virginia and this chapter means an exact copy  of a signed original, an exact copy with signatures created by the same  impression as the original, or an exact copy bearing an original signature.
    "Good funds instrument" for purposes of clause 1  (vi) of § 6.2-1816 of the Code of Virginia and this chapter means a  certified check, cashier's check, money order or, if the licensee is equipped  to handle such payments, payment effected by use of a credit card, prepaid  card, or debit card. 
    "Liquid assets" for purposes of the Act and this  chapter means cash on hand and in depository institutions, money market funds,  commercial paper, and treasury bills.
    "Member of the military services of the United  States" for purposes of the Act and this chapter means a regular or  reserve member of the United States Army, Navy, Marine Corps, Air Force, Coast Guard,  or National Guard serving on active duty under a call or order that does not  specify a period of 30 days or fewer.
    "Other dependent of a member of the military services of  the United States" for purposes of the Act and this chapter means (i) an  individual under the age of 18 whose mother or father is a member of the  military services of the United States or (ii) an individual for whom a member  of the military services of the United States provided more than one-half of  the individual's financial support for 180 days immediately preceding the date  the individual applied for a payday loan.
    "Prepaid card" for purposes of the Act and this  chapter means a card with a network logo (e.g., Visa, MasterCard, American  Express, or Discover) that is used by a cardholder to access money that has  been loaded onto the card in advance. 
    "Short-maturity loan," as used in the definition  of "payday loan" in § 6.2-1800 of the Code of Virginia, means a  loan with a term not exceeding 120 days.
    "Small," as used in the definition of "payday  loan" in § 6.2-1800 of the Code of Virginia, means $2,500 or less.
    B. Other terms used in this chapter shall have the meaning  set forth in § 6.2-1800. 
    10VAC5-200-20. Requirements for licensees; operating rules;  acquisitions.
    A. A licensee shall maintain unencumbered liquid assets per  place of business in Virginia of at least $25,000 at all times. The bureau  may require submission of proof of maintenance of such liquid assets at any  time minimum liquid assets required to be maintained pursuant to this  subsection shall be separate and apart from, and in addition to, any minimum liquid  assets that the licensee is required to maintain in connection with any other  business conducted in the same office.
    B. Any person submitting an application to acquire, directly  or indirectly, 25% or more of the voting shares of a corporation or 25% or more  of the ownership of any other person licensed to conduct business under the Act  shall pay a nonrefundable application fee of $500.
    C. Each original license shall be prominently posted in each  place of business of the licensee. In order for a licensee to receive a  replacement or reissued license, a licensee shall pay a fee of $50 per place of  business to the commission. Licenses will only be replaced or reissued if the  licensee is in compliance with all laws and regulations applicable to the  conduct of the licensee's business.
    D. If a person has filed a bond with the bureau, as required  by § 6.2-1804 of the Code of Virginia, such bond shall be retained by the  bureau notwithstanding the occurrence of any of the following events:
    1. The person's license is surrendered, suspended, or revoked;  or
    2. The person ceases engaging in business as a payday lender.
    E. Upon becoming licensed, a licensee shall give written  notice to the bureau of its commencement of business within 10 days thereafter.
    F. For purposes of clause 1 (v) of § 6.2-1816 of the Code of  Virginia, the number of days in a borrower's pay cycle and the corresponding  minimum loan term shall be determined by a licensee in accordance with the  following:
    1. If a borrower is paid on a weekly or more frequent basis,  there are seven days in the borrower's pay cycle and the minimum loan term  shall be 14 days.
    2. If a borrower is paid on a biweekly basis, there are 14  days in the borrower's pay cycle and the minimum loan term shall be 28 days.
    3. If a borrower is paid on a semimonthly basis, there are 15  days in the borrower's pay cycle and the minimum loan term shall be 31 days.
    4. If a borrower is paid on a monthly basis, there are 30 days  in the borrower's pay cycle and the minimum loan term shall be 62 days.
    5. If a borrower is paid either (i) less frequently than  monthly, or (ii) on an irregular basis (but less frequently than weekly), there  are 30 days in the borrower's pay cycle and minimum loan term shall be 62 days.
    G. A licensee shall retain supporting documentation for a  borrower's pay cycle in each loan file, which may consist of (i) a copy of a  borrower's pay stub or similar periodic earnings statement that clearly  reflects the borrower's pay cycle, or (ii) a representation by the borrower in  the written loan application. 
    H. A licensee shall not (i) electronically debit a  borrower's deposit account or otherwise obtain any funds from a borrower by  electronic means, including the use of the Automated Clearing House network,  electronic funds transfers, electronic check conversions, or re-presented check  entries; or (ii) obtain any agreement from a borrower that gives the  licensee or a third party the authority to create or otherwise prepare a check  that is drawn upon the borrower's account at a depository institution.
    I. With the exception of the check given by a borrower to a  licensee as security for a payday loan, a licensee shall not collect or receive  from a borrower any interest or fees permitted by § 6.2-1817 of the Code of  Virginia, either in whole or in part, prior to the date of loan maturity unless  the borrower is voluntarily making a full or partial prepayment pursuant to  10VAC5-200-40. If a borrower enters into an extended payment plan or extended  term loan, a licensee shall not collect or receive any interest or fees, either  in whole or in part, prior to the due date of a scheduled installment unless  the borrower is voluntarily making a payment in advance.
    J. The amount of the check given by a borrower to a licensee  as security for a payday loan shall not exceed the sum of the principal amount  advanced to the borrower and the interest and fees permitted by § 6.2-1817 of  the Code of Virginia. If a borrower enters into an extended payment plan at the  time a loan is obtained, the amount of the check shall not include any  interest.
    K. Upon satisfaction of a loan or upon learning that a loan  has been satisfied, a licensee shall attach to each loan agreement either (i) a  copy of the signed and dated receipt for the payment that satisfied the loan or  (ii) if a judgment was obtained and satisfied, a copy of the judgment marked  satisfied.
    L. Except as otherwise provided in subdivision B 2 of  10VAC5-200-33 or subdivision D 1 of 10VAC5-200-35, the check used to secure a  payday loan shall be dated as of the date the loan is due. A licensee shall not  deposit or otherwise present for payment a check given as security for a loan,  including an extended term loan or a loan that a borrower elected to repay by  means of an extended payment plan, prior to the date stated on the face of the  check. A licensee shall not require or accept multiple checks or any additional  or alternative security in connection with a payday loan.
    M. If a borrower (i) cancels a loan in accordance with  subsection G of 10VAC5-200-40, or (ii) repays a loan in full with cash or good  funds instrument and not with the check securing the loan, the licensee shall  immediately return the check given as security for the loan to the borrower.
    N. A licensee or former licensee shall provide the  following information to the bureau within 10 days after such person's license  is surrendered or revoked or the licensed business is otherwise closed: (i) the  names, addresses, telephone numbers, fax numbers, and email addresses of a  designated contact person, the person responsible for updating information in  the payday lending database, and the person who consumers may contact to make  payment arrangements for outstanding payday loans; (ii) the location of the  licensee's or former licensee's payday loan records; and (iii) any additional  information that the bureau may reasonably require. A licensee or former  licensee shall maintain current information with the bureau until the licensee  or former licensee has no outstanding payday loans.
    O. A person shall remain subject to the provisions of the  Act and this chapter applicable to licensees in connection with all payday  loans that the person made while licensed as a payday lender notwithstanding  the occurrence of any of the following events:
    1. The person's license is surrendered, suspended, or  revoked; or
    2. The person ceases making payday loans.
    P. If a licensee or former licensee disposes of records  containing a consumer's personal financial information following the expiration  of any applicable record retention periods, such records shall be shredded,  incinerated, or otherwise disposed of in a secure manner. A licensee or former  licensee may arrange for service from a business record destruction vendor.
    Q. Within 15 days following the occurrence of any of the  following events, a licensee shall file a written report with the Commissioner  of Financial Institutions describing the event and its expected impact, if any,  on the activities of the licensee in Virginia: 
    1. Bankruptcy, reorganization, or receivership proceedings  are filed by or against the licensee. 
    2. The Attorney General or any other Virginia governmental  authority institutes an action against the licensee under the Virginia Consumer  Protection Act (§ 59.1-196 et seq. of the Code of Virginia).
    3. Any local, state, or federal governmental authority  institutes revocation, suspension, or other formal administrative, regulatory,  or enforcement proceedings against the licensee.
    4. Any local, state, or federal governmental authority (i)  revokes or suspends the licensee's payday lender license, deferred presentment  license, or similar license; (ii) takes formal administrative, regulatory, or  enforcement action against the licensee relating to its payday lending,  deferred presentment, or similar business; or (iii) takes any other action  against the licensee relating to its payday lending, deferred presentment, or  similar business where the total amount of restitution or other payment from  the licensee exceeds $20,000. A licensee shall not be required to provide the  Commissioner of Financial Institutions with information about such event to the  extent that such disclosure is prohibited by the laws of another state.
    5. Based on allegations by any local, state, or federal  governmental authority that the licensee violated any law or regulation  applicable to the conduct of its licensed payday lending, deferred presentment,  or similar business, the licensee enters into, or otherwise agrees to the entry  of, a settlement or consent order, decree, or agreement with or by such  governmental authority.
    6. The licensee surrenders its license to engage in payday  lending, deferred presentment, or similar business in another state in lieu of  threatened or pending license revocation, license suspension, or other  administrative, regulatory, or enforcement action.
    7. The licensee is denied a license to engage in payday  lending, deferred presentment, or similar business in another state.
    8. The licensee or any of its members, partners, directors,  officers, principals, or employees is indicted or convicted of a felony.
    R. Pursuant to subsection B of § 6.2-1801 of the Code of  Virginia, a licensee shall not make a payday loan that has been arranged or  brokered by another person. This provision shall not be construed to prohibit a  licensee from originating payday loans through its own employees.
    S. A licensee shall comply with all federal laws and  regulations applicable to the conduct of its business, including but not  limited to the Truth in Lending Act (15 USC § 1601 et seq.),  Regulation Z (12 CFR Part 1026), the Equal Credit Opportunity Act (15 USC  § 1691 et seq.), Regulation B (12 CFR Part 1002), and the Standards for  Safeguarding Customer Information (16 CFR Part 314).
    T. A licensee shall not obtain or receive a personal  identification number (PIN) for a credit card, prepaid card, debit card, or any  other type of card in connection with a payday loan transaction. 
    U. A licensee shall not provide any information to a  borrower or prospective borrower that is false, misleading, or deceptive.
    V. A licensee shall not engage in any activity that  directly or indirectly results in an evasion of the provisions of the Act or  this chapter.
    10VAC5-200-35. Five payday loans within 180 days.
    A. A borrower obtaining a fifth payday loan within any  rolling 180-day period may elect, at the option of the borrower, (i) to repay  the loan through an extended payment plan, unless the borrower previously  elected an extended payment plan within the preceding 12 months, or (ii) to  obtain the loan in the form of an extended term loan.
    B. If a borrower does not obtain an extended payment plan or  extended term loan in connection with his fifth payday loan in 180 days, the  borrower shall not be eligible for another payday loan until 45 days after the  date the fifth payday loan is paid or otherwise satisfied in full.
    C. If a borrower previously obtained an extended payment plan  within the preceding 12-month period, the borrower shall not be eligible to  repay a fifth payday loan obtained in any rolling 180-day period by means of an  extended payment plan. However, if an eligible borrower elects to repay a fifth  payday loan obtained in any rolling 180-day period by means of an extended  payment plan, the provisions of 10VAC5-200-33 shall apply. A borrower who  elects to repay such loan by means of an extended payment plan shall not be  eligible for another payday loan until 90 days after the borrower has repaid or  satisfied in full the balance of the loan.
    D. The following provisions shall apply to extended term  loans.
    1. An extended term loan is a payday loan, as this term is  defined in § 6.2-1800 of the Code of Virginia. As with other payday loans,  an extended term loan shall be secured by a check that does not exceed the sum  of the principal amount advanced to the borrower and the interest and fees  permitted by § 6.2-1817 of the Code of Virginia. The check used to secure  an extended term loan shall be dated as of the date the final installment is  due. A licensee shall not require or accept multiple checks or any additional  or alternative security in connection with an extended term loan. A borrower  shall have the option of exchanging security checks with a licensee at the time  the borrower makes a payment on an extended term loan. If a borrower wishes to  exchange security checks, a licensee shall upon receipt of the payment return  the check held as security to the borrower and the borrower shall deliver to  the licensee a replacement security check, dated as of the date the final  installment is due, for the remaining amount owed to the licensee. 
    2. If an eligible borrower elects an extended term loan, a  licensee shall permit the borrower to repay the amount owed in four equal  installments over a term of 60 days. The dollar amount of each installment  shall be the same and the installment due dates shall be spread out evenly over  the term of the extended term loan (i.e., an installment shall be due every 15  days).
    3. The terms of an extended term loan shall be set forth in a  written agreement signed and dated by the borrower. An eligible borrower may  elect the extended term loan option only on the date a payday loan is made.
    4. A borrower who obtains an extended term loan shall not be  eligible for another payday loan during the longer of 90 days following the  date the extended term loan is paid or otherwise satisfied in full, or 150 days  following the date the extended term loan is obtained. Subject to one of the  applicable waiting periods associated with a fifth loan in any rolling 180-day  period, a borrower may be eligible for consecutive extended term loans or  multiple extended term loans in any rolling 12-month period.
    5. A licensee shall immediately give a borrower receipts,  signed and dated by the licensee, for all payments made in connection with an  extended term loan. The receipts shall also state the loan balance due after  each payment.
    6. A licensee shall retain the written and signed extended  term loan agreement and provide the borrower with a duplicate original. A  licensee shall also retain copies of receipts provided in accordance with  subdivision 5 of this subsection. Upon full repayment or satisfaction of an  extended term loan, a licensee shall mark the original extended term loan  agreement with the word "paid" or "canceled," return it to  the borrower, and retain a copy in its loan records.
    E. A licensee shall provide notice to borrowers of the  potential availability of the extended term loan option in accordance with the  provisions of this subsection.
    1. A licensee shall conspicuously post in each licensed  location a written notice in at least 24-point bold type informing borrowers  that they may be eligible to obtain an extended term loan. The minimum size for  such written notice shall be 24 inches by 18 inches.
    2. The title of the written notice, which shall appear in at  least 48-point bold type, shall be "NOTICE – EXTENDED TERM LOANS AVAILABLE  TO BORROWERS OBTAINING A FIFTH PAYDAY LOAN WITHIN 180 DAYS."
    3. The required text of the written notice shall be as  follows:
    The Payday Loan Act Chapter 18 (§ 6.2-1800 et seq.)  of Title 6.2 of the Code of Virginia gives borrowers obtaining their fifth  payday loan within 180 days the option to receive it in the form of an extended  term loan. An extended term loan is a payday loan under which you are permitted  to repay the amount you owe in four equal installments spread out evenly over a  term of 60 days. You may obtain an extended term loan even if you previously  obtained another extended term loan or an extended payment plan. If you want an  extended term loan, you must choose this option on the date you obtain the  payday loan. When you make a payment on an extended term loan, you will have  the option of providing a replacement security check for the remaining amount  you owe. Please be advised that if you obtain an extended term loan, you will  not be permitted to get another payday loan from any lender for a period of 90  days after you fully repay or satisfy the extended term loan or 150 days after  you obtain the extended term loan (whichever is longer). However, even if you  do not choose an installment payment arrangement, you will still be unable to  obtain another payday loan from any lender for a period of 45 days after you  fully repay or satisfy your fifth payday loan.
    4. If the payday lending database referred to in  10VAC5-200-110 advises a licensee that an applicant is eligible for an extended  term loan, the licensee shall immediately provide oral notice to the applicant  that (i) the applicant is eligible to obtain an extended term loan; (ii)  information about extended term loans may be found on the poster in the  licensee's office or in the "Borrower Rights and Responsibilities"  pamphlet; and (iii) the licensee is available to answer any questions that the  applicant may have about extended term loans. When providing this notice, the  licensee shall also direct the applicant to the specific locations of both the  poster referred to in subdivision 1 of this subsection and the section of the  pamphlet entitled "Five Payday Loans within 180 days." In addition,  if the payday lending database advises a licensee that an applicant is eligible  for an extended payment plan, the licensee shall also comply with subdivision C  4 of 10VAC5-200-33.
    F. Payday loans made prior to January 1, 2009, shall not  be considered for purposes of determining how many loans a borrower obtained in  any rolling 180-day period.
    10VAC5-200-50. Responding to requests from the Bureau of  Financial Institutions; providing false, misleading, or deceptive  information. 
    A. When the bureau requests a written response, books,  records, documentation, or other information from a licensee in connection with  the bureau's investigation, enforcement, or examination of compliance with  applicable laws, the licensee shall deliver a written response as well as any  requested books, records, documentation, or information within the time period  specified in the bureau's request. If no time period is specified, a written  response as well as any requested books, records, documentation, or information  shall be delivered by the licensee to the bureau not later than 30 days from  the date of such request. In determining the specified time period for  responding to the bureau and when considering a request for an extension of  time to respond, the bureau shall take into consideration the volume and  complexity of the requested written response, books, records, documentation, or  information, and such other factors as the bureau determines to be relevant  under the circumstances. 
    B. A licensee shall not provide any false, misleading, or  deceptive information to the bureau.
    C. Requests made by the bureau pursuant to subsection  A are deemed to be in furtherance of the bureau's investigation and examination  authority provided for in § 6.2-1813 of the Code of Virginia. Failure to comply  with subsection A or any violation of subsection B may result in fines  civil penalties, license suspension, or license revocation.
    10VAC5-200-60. Posting of charges.
    A. A licensee shall conspicuously post in its licensed  location a schedule of payments, fees and interest charges, with examples using  (i) a $300 loan payable in 14 days; (ii) a $300 loan payable in 30 days; (iii)  a $300 loan payable in 31 days; (iv) a $300 loan payable in 62 days; (v) a  $300 loan payable through an extended payment plan that is elected on the date  the loan is obtained; (vi) a $300 loan payable through an extended payment plan  that is elected on the 15th day of a 31-day term; and (vii) (v)  a $300 extended term loan. A licensee may post additional examples when  posting the information required by this subsection.
    B. A licensee shall display its fees and interest charges not  only as a dollar amount, but also as an Annual Percentage Rate, which shall be  stated using this term, calculated in accordance with Federal Reserve Board  Regulation Z (12 CFR 226.1 et seq. Part 1026).
    10VAC5-200-80. Payday lending pamphlet text.
    The required text of the payday lending pamphlet referred to  in 10VAC5-200-30 is as follows: 
    PAYDAY LENDING IN THE COMMONWEALTH OF VIRGINIA
    BORROWER RIGHTS AND RESPONSIBILITIES
    Please take the time to carefully review the information  contained in this pamphlet. It is designed to advise you of your rights and  responsibilities in connection with obtaining a payday loan in Virginia under the  Payday Loan Act, § 6.1-444 et seq. Chapter 18 (§ 6.2-1800 et seq.) of  Title 6.2 of the Code of Virginia. If you have any questions about payday  lending or want additional information, you may contact the Virginia State  Corporation Commission's Bureau of Financial Institutions toll-free at (800)  552-7945 or on the Internet at http://www.scc.virginia.gov/bfi. The Bureau of  Financial Institutions has available a "Consumer Guide to Payday  Lending" that may be viewed at this website or obtained by calling the  toll-free telephone number listed above.
    In General: You are responsible for evaluating whether  a payday loan is right for you. Alternatives may include among other things  less expensive short-term financing from another financial institution, family,  or friends, a cash advance on a credit card, an account with overdraft protection,  or a loan repayable over several months.
    Advertisements: A lender is  prohibited from sending you an envelope or other written material that gives  the false impression that it is an official communication from a governmental  entity, unless it is required by the United States Postal Service.
    Notice from Lender: The lender is required to provide  you with a clear and conspicuous printed notice advising you that a payday loan  is not intended to meet long-term financial needs and that you should use a  payday loan only to meet occasional or unusual short-term cash needs. 
    Information from Lender: Virginia law  prohibits the lender from providing you with any false, misleading, or  deceptive information.
    Payday Lending Database: Before making a payday  loan to you, a lender is required by Virginia law to access a database that  contains detailed information about payday loans made to Virginia residents by  all lenders licensed to do business in Virginia. The database will inform the  lender whether you are eligible for a payday loan. The Bureau of Financial  Institutions is unable to advise you of your eligibility for a payday loan.  If you are ineligible for a payday loan, the lender will provide you with the  toll-free telephone number of the database provider, which you can use to find  out the specific reason for your ineligibility. To enable the lender to check  the database, you will be required to provide the lender with a written loan  application and your original driver's license or identification card  issued by a state driver's licensing authority (e.g., Department of Motor  Vehicles for the Commonwealth of Virginia). If you wish to obtain a payday loan  but do not have a driver's license or identification card, you will need to  obtain a driver's license or identification card from the driver's licensing  authority in your home state.
    Prohibition on Loans to Individuals with Certain Previous  or Outstanding Loans: Virginia law prohibits a lender from making a payday  loan to you if (i) you currently have an outstanding payday loan; (ii) you paid  or satisfied in full a previous payday loan on the same day that you are  applying for a new payday loan; (iii) in the past 90 days you paid or satisfied  in full a previous payday loan by means of an extended payment plan; (iv) in  the past 45 days you paid or satisfied in full a fifth payday loan that you  obtained within a period of 180 days; (v) in the past 90 days you paid or  satisfied in full an extended term loan; or (vi) in the past 150 days you  entered into an extended term loan.
    It is important to note that the previous or outstanding  payday loans referred to above include loans made by the same lender as well as  any other lender conducting payday lending business in Virginia.
    Prohibition on Loans to Members of the Military and their  Spouses and Dependents: Virginia law prohibits lenders from making payday  loans to members of the military services of the United States as well as their  spouses and dependents. If you are a regular or reserve member of the United  States Army, Navy, Marine Corps, Air Force, Coast Guard, or National Guard  serving on active duty under a call or order that does not specify a period of  30 days or fewer, the lender is prohibited from making a payday loan to you.  The lender is also prohibited from making a loan to you if (i) you are married  to such a member, (ii) you are less than 18 years old and the son or daughter  of such a member, or (iii) more than one-half of your financial support for the  past 180 days was provided by such a member.
    Limitations on Security Interest / Prohibition on  Obtaining Funds Electronically / Obtaining PINs: The lender cannot  require you to provide more than one check as security for any payday loan. The  check must be dated as of the date your loan is due. The lender cannot require  you to provide any security for your payday loan other than a check payable to  the lender. The lender is also prohibited from electronically debiting your  deposit account or obtaining any of your funds by electronic means. The  lender also cannot obtain any agreement from you that gives the lender or a  third party the authority to prepare a check that is drawn upon your deposit  account. Additionally, the lender is prohibited from obtaining or receiving a  personal identification number (PIN) for a credit card, prepaid card, debit  card, or any other type of card in connection with your loan.
    One Loan at a Time / $500 Maximum: The lender cannot  have more than one loan outstanding to you at any one time. If you currently  have an outstanding payday loan from any lender, you cannot obtain another  payday loan. The maximum loan amount is $500. 
    Minimum Loan Term: Under Virginia law, your loan term  must be at least twice as long as your pay cycle. For example, if you are paid  on a weekly basis, your minimum loan term would be 14 days.
    Fees, Charges, and Interest: The lender is permitted  to charge you (i) interest at a simple annual rate of 36%, (ii) a loan fee not  exceeding 20% of the amount of money advanced to you (i.e., $20 per $100  advanced), and (iii) a verification fee not exceeding $5.00. For example, if  the lender advances you $300 for 31 days, the lender may charge you up to $9.30  interest, a loan fee of $60, and a verification fee of $5.00 for a total of  $74.30. If the lender advances you $300 for 62 days, the lender may charge you  up to $18.60 interest, a loan fee of $60, and a verification fee of $5.00 for a  total of $83.60. Other than the specific fees and costs discussed in the  section of this pamphlet entitled "Failure to Repay" (see below), no  additional amounts may be directly or indirectly charged, contracted for,  collected, received, or recovered by the lender.
    You will receive your loan proceeds in the form of either  cash or a check from the lender. The lender cannot charge you a fee for cashing  their check. Similarly, a check casher affiliated with the lender cannot charge  you a fee for cashing the lender's check.
    Written Agreement: The lender must provide you with a  written loan agreement, which must be signed by both you and an authorized  representative of the lender. The loan agreement is a binding, legal document  that requires you to repay the loan. Make sure you read the entire loan  agreement carefully before signing and dating it. The lender must provide you  with a duplicate original of the loan agreement at the time of your loan  transaction. If any provision of your loan agreement violates the Payday  Loan Act (§ 6.1-444 et seq. Chapter 18 (§ 6.2-1800 et seq.) of Title 6.2  of the Code of Virginia) Virginia, the provision will not be  enforceable against you.
    Extended Payment Plans: Under Virginia law eligible  borrowers have the option of repaying a payday loan by means of an extended  payment plan. You may only obtain an extended payment plan once in any rolling  12-month period (even if you obtain loans from different lenders or locations).  You may obtain an extended payment plan at any time on or after the date that  you received your loan through the date that your loan is due to be repaid.
    Under an extended payment plan, you are permitted to repay  the amount you owe in at least four equal installments spread out evenly over a  term of at least 60 days. You will not be charged any additional interest or  fees in connection with an extended payment plan, and interest will not accrue  during the term of an extended payment plan. 
    If you obtain an extended payment plan, you will not be able  to get another payday loan from any lender for a period of 90 days after you  fully repay or satisfy the extended payment plan.
    Five Payday Loans within 180 Days: If you are  obtaining a fifth payday loan within a rolling 180-day period, you have the  option to (i) repay the fifth loan through an extended payment plan, unless you  previously obtained an extended payment plan within the preceding 12 months, or  (ii) obtain the loan in the form of an extended term loan.
    You do not have to choose either one of these options.  However, even if you do not obtain an extended payment plan or extended term  loan, you will not be able to obtain another payday loan from any lender for a  period of 45 days after you fully repay or satisfy your fifth payday loan.
    Extended payment plans are discussed above. If you are  eligible to repay your fifth payday loan by means of an extended payment plan  and choose to do so, you will not be able to obtain another payday loan from  any lender for a period of 90 days after you fully repay or satisfy the  extended payment plan.
    An extended term loan is a payday loan under which you are  permitted to repay the amount you owe in four equal installments spread out  evenly over a term of 60 days. You may obtain an extended term loan even if you  previously obtained another extended term loan or an extended payment plan. If  you want an extended term loan, you must choose this option on the date you  obtain the payday loan. If you obtain an extended term loan, you will not be  able to get another payday loan from any lender for a period of 90 days after  you fully repay or satisfy the extended term loan or 150 days after you obtain  the extended term loan (whichever is longer).
    Other Businesses: A lender is prohibited by statute  from engaging in other businesses, besides check cashing, unless permitted by  order of the State Corporation Commission. A lender is also prohibited by  statute from selling you any type of insurance coverage.
    Loans for Other Products & Services: You are  prohibited from using any of the money from your payday loan to purchase any  other product or service sold at the lender's business location.
    Right to Cancel: You have the right to cancel your  loan at any time prior to the close of business on the next day the lender is  open following the date your loan is made by paying the lender the amount  advanced to you in cash, certified check, cashier's check, money order or, if  the lender is equipped to handle such payments, by using a credit card,  prepaid card, or debit card.
    Partial Payments and Prepayments: You have the right to  make partial payments (in increments of not less than $5.00) on your payday  loan at any time prior to its specified due date without penalty. If you make a  partial payment, the total interest and loan fee you pay will be reduced  (unless you have an extended payment plan or extended term loan -- see  "Payments on Extended Payment Plans and Extended Term Loans" below).  You have the right to receive signed, dated receipts for each payment made  along with a statement of the balance remaining on your payday loan. You also  have the right to prepay your loan in full before its specified due date  without penalty by paying the lender in cash, certified check, cashier's check,  money order or, if the lender is equipped to handle such payments, by use of a  credit card, prepaid card, or debit card, the amount of money advanced  to you as well as any accrued and unpaid interest and fees.
    Payments on Extended Payment Plans and Extended Term Loans:  You have the right to prepay an extended payment plan or extended term loan without  penalty. However, unless it results in the prepayment in full of an extended  payment plan or extended term loan, a partial payment, excess payment,  installment payment, or other payment you give to the lender in advance of the  date the funds are due does not result in either a change to your payment  schedule or a pro-rata adjustment of the total interest, if any, or loan fee  that you will be required to pay. Payments you make on an extended payment plan  or extended term loan are first applied to any past due installment and then to  your next regularly scheduled installment. The lender must give you receipts,  signed and dated by the lender, for all payments you make on an extended  payment plan or extended term loan. When you make a payment on an extended  payment plan or extended term loan, you have the option to give the lender a  replacement security check for the remaining amount you owe. 
    Lender to Return Original Loan Agreement: Upon  repayment of your loan in full, the lender must mark your original loan  agreement with the word "paid" or "canceled" and return it  to you. If you obtained an extended payment plan, the lender is also required  to mark your original extended payment plan document with the word  "paid" or "canceled" and return it to you.
    Lender to Return Security Check: If you cancel your  loan (see "Right to Cancel" above) or repay it in full with cash or  by certified check, cashier's check, money order or, if the lender is equipped  to handle such payments, by using a credit card, prepaid card, or debit  card, the lender must immediately return the check you gave as security for  the loan. 
    No Rollovers, Extensions, Etc.: The lender cannot  refinance, renew, extend, or rollover your payday loan.
    Failure to Repay: Pay back your loan! Know when your  payment is due and be sure to repay your loan on time and in full. You are  responsible for having sufficient funds in your checking account on the due  date of your loan so that your check does not bounce if the lender deposits it  in his account. If you do not repay your loan by the specified due date, the  lender may begin accruing interest on the principal amount of your loan at a  maximum rate of 6.0% per year. 
    In collecting or attempting to collect a payday loan, the  lender is required to comply with the restrictions and prohibitions applicable  to debt collectors contained in the Fair Debt Collection Practices Act, 15 USC  § 1692 et seq., regarding harassment or abuse, false or misleading  misrepresentations, and unfair practices in collections. The lender is also  prohibited from threatening or beginning criminal proceedings against you if a  check you provide to the lender bounces. If a lender knowingly violates this  prohibition, the lender is required to pay you a civil monetary penalty equal  to three times the amount of the dishonored check.
    If you cannot or do not repay the loan: (i) the lender is  permitted to recover from you any fee charged to the lender (maximum of $25) as  a result of your check being returned due to your account being closed by you  or containing insufficient funds, or if you stopped payment on your check; and  (ii) if the lender seeks and obtains judgment against you as a result of your  returned check, the lender may obtain court costs and reasonable attorney's  fees (total may not exceed $250) if such costs and fees are awarded by the  court.
    The lender cannot file or initiate a legal proceeding against  you until 60 days after the date that you default on a payday loan, including a  default under an extended payment plan or extended term loan. During this  60-day period the lender may voluntarily enter into a repayment arrangement  with you.
    Legal Action Against Lender: You have the right to  bring a civil action against the lender if you suffer a loss as a result of the  lender violating any provision of the Payday Loan Act Chapter 18  (§ 6.2-1800 et seq.) of Title 6.2 of the Code of Virginia. If you are  successful in your civil action, you have the right to be reimbursed for  reasonable attorney's fees, expert witness fees, and court costs you have  incurred in connection with your civil action. Losses suffered as the result of  the lender's violation of the Payday Loan Act Chapter 18 of Title 6.2  of the Code of Virginia may also be pursued under the Virginia Consumer  Protection Act (§ 59.1-196 et seq. of the Code of Virginia), which in some  cases permits consumers to recover actual and punitive damages.
    Complaints and Contacting the Bureau of Financial  Institutions: For assistance with any complaints you may have against a  payday lender, please contact the Bureau of Financial Institutions toll free at  (800) 552-7945 or on the Internet at http://www.scc.virginia.gov/bfi.  Complaints must be filed in writing with the Bureau of Financial Institutions and  include copies of supporting documentation. Complaints should be mailed to  Bureau of Financial Institutions, Attn: Complaints, P.O. Box 640, Richmond,  Virginia 23218-0640, or faxed to Bureau of Financial Institutions, Attn:  Complaints, at (804) 371-9416.
    10VAC5-200-85. Advertising.
    A. A licensee shall disclose the following information in  its advertisements in a conspicuous manner: 
    1. The name of the payday lender as set forth in the  license issued by the commission.
    2. A statement that the payday lender is "licensed by  the Virginia State Corporation Commission."
    3. The license number assigned by the commission to the  payday lender (i.e., PL-XXX).
    B. A licensee shall not deliver or cause to be delivered  to a consumer any envelope or other written material that gives the false  impression that the mailing or written material is an official communication  from a governmental entity, unless required by the United States Postal  Service. 
    C. Every advertisement used by, or published on behalf of,  a licensee shall comply with the disclosure requirements for advertisements  contained in Regulation Z (12 CFR Part 1026).
    D. For purposes of this section, the term  "conspicuous" shall have the meaning set forth in subdivision 20 of § 6.2-1816 of the Code of Virginia.
    E. Every licensee shall retain for at least three years  after it is last published, delivered, transmitted, or made available, an  example of every advertisement used, including but not limited to solicitation  letters, commercial scripts, and recordings of all radio and television  broadcasts, but excluding copies of Internet web pages.
    10VAC5-200-110. Payday lending database.
    A. This section sets forth the rules applicable to the payday  lending database referred to in § 6.2-1810 of the Code of Virginia.
    B. Except as otherwise provided in this section, a licensee  shall transmit all information to the database via the Internet. In order to  maintain the confidentiality and security of the information, a licensee shall  not transmit information to the database using publicly accessible computers,  computers that are not under the licensee's control, unsecured wireless (Wi-Fi)  connections, or other connections that are not secure. A licensee shall  maintain generally accepted security safeguards to protect the confidentiality  of the information transmitted to the database, including but not limited to  installing and regularly updating malware protection (antivirus and  antispyware) software and a firewall.
    C. Prior After receiving a completed written loan  application but prior to making a payday loan, a licensee shall transmit  the following information to the database for purposes of determining whether  an applicant is eligible for a payday loan. The licensee shall obtain the  applicant information required by this subsection in accordance with the  provisions of subsection D of this section.
    1. Name of licensee and license number.
    2. Office location of licensee.
    3. First and last name or identification number of employee  entering information into the database.
    4. Applicant's first and last name.
    5. Last four digits of applicant's driver's license number or  identification card number.
    6. Applicant's address. 
    7. Applicant's date of birth.
    8. Type of card (e.g., driver's license or identification  card issued by a state driver's licensing authority) provided by the applicant  pursuant to subdivision D 1 of this section.
    D. 1. A licensee shall obtain the information required by  subdivisions C 4, 5, 6, and 7, and 8 of this section directly  from the applicant's unexpired original driver's license or identification card  issued by a state driver's licensing authority (e.g., Department of Motor  Vehicles for the Commonwealth of Virginia), regardless of whether the  information on the driver's license or identification card is still accurate. A  licensee shall not accept photocopies, facsimiles, or other reproductions of a  driver's license or identification card.
    2. A licensee shall photocopy the applicant's driver's license  or identification card, partially redact the driver's license number or  identification card number so that only the last four digits of the number  remain visible, and retain the redacted photocopy in its records.
    3. A licensee shall not accept a driver's license or  identification card from an applicant when there is reason to believe that (i)  it belongs to an individual other than the applicant or (ii) it is fake,  counterfeit, or has been altered, fraudulently obtained, forged, or is  otherwise nongenuine or illegitimate.
    E. If the database advises a licensee that an applicant is  ineligible for a payday loan, then the licensee shall inform the applicant of  his ineligibility, instruct the applicant to contact the database provider for  information about the specific reason for his ineligibility, and provide the  applicant with the toll-free telephone number of the database provider.
    F. If the database advises a licensee that an applicant is  eligible for a payday loan, then the licensee shall transmit the following  additional information to the database prior to making a payday loan:
    1. Application date.
    2. Loan number.
    3. Date of loan.
    4. Principal amount of loan.
    5. Interest rate.
    6. Dollar amount of interest to be charged until date of loan  maturity.
    7. Dollar amount of loan fee to be charged.
    8. Dollar amount of verification fee to be charged.
    9. Dollar amount of total finance charges.
    10. Annual Percentage Rate (APR) of loan.
    11. Number of days in applicant's pay cycle.
    12. Number of days in loan term.
    13. Date loan is due.
    14. Dollar amount of check given by applicant to secure the  loan (i.e., at the time the loan is made).
    G. If the database advises a licensee that an applicant is  eligible for an extended payment plan or extended term loan and the applicant  subsequently elects an extended payment plan or extended term loan, then the  licensee shall transmit the following additional applicable information to the  database no later than the time the licensee closes for business on the date  the applicant enters into the extended payment plan or extended term loan:
    1. Date the extended payment plan or extended term loan is  entered into.
    2. Principal amount owed under the extended payment plan or  extended term loan.
    3. Number of installment payments and the amount of each  payment to be made under the extended payment plan or extended term loan.
    4. Date each installment payment is due under the extended  payment plan or extended term loan.
    5. Number of days in term of extended payment plan or extended  term loan.
    H. For purposes of this section, a licensee closes for  business when it officially shuts its doors to the general public on a business  day, or within one hour thereafter.
    I. A licensee shall generate a separate printout from the  database showing the results of each loan eligibility query, including whether  an applicant is eligible for an extended payment plan or extended term loan,  and retain the printout in its loan records.
    J. Except as otherwise provided in subdivisions 3, 7, and 8  of this subsection, a licensee shall transmit the following additional  information, as applicable, to the database no later than the time the licensee  closes for business on the date of the event:
    1. If a borrower cancels a payday loan, the date of the  cancellation.
    2. If a payday loan (including an extended term loan or a loan  that a borrower elected to repay by means of an extended payment plan) is repaid  or otherwise satisfied in full, (i) the date of repayment or satisfaction, and  (ii) the total net dollar amount ultimately paid by the borrower in connection  with the loan (i.e., principal amount of loan plus all fees and charges  received or collected pursuant to §§ 6.2-1817 and 6.2-1818 of the Code of  Virginia, less any amount refunded to the borrower as a result of overpayment).  
    3. If a check used to repay a loan in full is returned unpaid,  the date the check is returned unpaid and the dollar amount of the check. A  licensee shall transmit such information to the database no later than five  calendar days after the date the check is returned unpaid.
    4. If a licensee collects a returned check fee from a  borrower, the dollar amount of the returned check fee.
    5. If a licensee initiates a legal proceeding against a  borrower for nonpayment of a payday loan, the date the proceeding is initiated  and the total dollar amount sought to be recovered.
    6. If a licensee obtains a judgment against a borrower, the  date and total dollar amount of the judgment.
    7. If a judgment obtained by a licensee against a borrower is  satisfied, the date of satisfaction. A licensee shall transmit such information  to the database on the date the licensee learns that the judgment has been  satisfied. 
    8. If a licensee collects any court costs or attorney's fees  from a borrower, the dollar amount of the court costs or attorney's fees. A  licensee shall transmit such information to the database on the date the  licensee learns that the court costs or attorney's fees have been paid. 
    9. If a licensee charges off a payday loan as uncollectible,  the date the loan is charged off and the total dollar amount charged off.
    K. 1. If any information required to be transmitted by a  licensee to the database is automatically populated or calculated by the  database provider, the licensee shall verify the information and immediately  correct any inaccuracies or other errors.
    2. If a licensee becomes aware of any changes, inaccuracies,  or other errors in the information previously verified or transmitted by the  licensee to the database, the licensee shall immediately update or correct the  database.
    L. The following provisions address a licensee's inability to  access the database via the Internet at the time of loan application:
    1. If at the time a licensee receives a loan application the  licensee is unable to access the database via the Internet due to technical  problems beyond the licensee's control, then the licensee shall to the extent  possible use the database provider's alternative means of database access, such  as a telephone interactive voice response system, for purposes of transmitting  the information required by this section and obtaining applicant eligibility  information from the database.
    2. If a licensee makes a payday loan based on applicant  eligibility information obtained from the database provider's alternative means  of database access, then the licensee shall transmit to the database any  remaining information required by this section no later than the time the  licensee closes for business on the date that the database becomes accessible  to the licensee via the Internet.
    3. If at the time a licensee receives a loan application the  licensee is unable to access the database via the Internet due to technical  problems beyond the licensee's control and the database provider's alternative  means of database access is unavailable or otherwise unable to provide the  licensee with applicant eligibility information (including eligibility for an  extended payment plan or extended term loan), then the licensee may make a  payday loan to an applicant if the applicant signs and dates a separate  document containing all of the representations and responses to the questions  set forth below and the prospective loan otherwise complies with the provisions  of the Act and this chapter. The document shall be printed in a type size of  not less than 14 point and contain a statement that the representations and  questions relate to loans obtained from either the licensee or another payday  lender. The licensee shall retain the original document in its loan file and  provide the applicant with a duplicate original. 
    a. The representations to be made by an applicant are as  follows:
    (1) I do not currently have any outstanding payday loans.
    (2) I did not repay or otherwise satisfy in full a payday loan  today.
    (3) In the past 90 days I did not repay or otherwise satisfy  in full a payday loan by means of an extended payment plan.
    (4) In the past 45 days I did not repay or otherwise satisfy  in full a fifth payday loan that was obtained within a period of 180 days.
    (5) In the past 90 days I did not repay or otherwise satisfy  in full an extended term loan.
    (6) I did not obtain an extended term loan within the past 150  days.
    (7) I am not a regular or reserve member of the United States  Army, Navy, Marine Corps, Air Force, Coast Guard, or National Guard serving on  active duty under a call or order that does not specify a period of 30 days or  fewer.
    (8) I am not married to a regular or reserve member of the  United States Army, Navy, Marine Corps, Air Force, Coast Guard, or National  Guard serving on active duty under a call or order that does not specify a  period of 30 days or fewer.
    (9) I am not under the age of 18 and the son or daughter of a  regular or reserve member of the United States Army, Navy, Marine Corps, Air  Force, Coast Guard, or National Guard serving on active duty under a call or  order that does not specify a period of 30 days or fewer.
    (10) One-half or less (including none) of my financial support  for the past 180 days was provided by a regular or reserve member of the United  States Army, Navy, Marine Corps, Air Force, Coast Guard, or National Guard  serving on active duty under a call or order that does not specify a period of  30 days or fewer.
    b. The questions to be presented to an applicant are as  follows:
    (1) In the past 12 months, have you obtained an extended  payment plan in order to repay a payday loan? If the applicant's response is  "no" and the applicant is eligible for a payday loan, then the  licensee shall immediately provide the applicant with the oral notice  prescribed in subdivision C 4 of 10VAC5-200-33.
    (2) Have you obtained four or more payday loans within the  past 180 days? If the applicant's response is "yes" and the applicant  is eligible for a payday loan, then the licensee shall immediately provide the  applicant with the oral notice prescribed in subdivision E 4 of 10VAC5-200-35.
    c. If a licensee makes a payday loan pursuant to subdivision L  3 of this section subsection, then the licensee shall transmit to  the database the information required by this section no later than the time  the licensee closes for business on the date that the database becomes  accessible to the licensee, via either the Internet or the database provider's  alternative means of database access.
    4. If at the time a licensee receives a loan application the  licensee is unable to access the database via the Internet due to technical  problems beyond the licensee's control, then the licensee shall document in its  records the technical problems it experienced and the date and time that it  sought to access the database.
    M. The following provisions address a licensee's inability to  access the database via the Internet subsequent to making a loan:
    1. If a licensee is required to transmit to the database  information regarding a loan that has already been made, but the licensee is  unable to access the database via the Internet due to technical problems beyond  the licensee's control, then the licensee shall to the extent possible use the  database provider's alternative means of database access, such as a telephone  interactive voice response system, for purposes of transmitting the information  required by this section to the database. If the database provider's alternative  means of database access is unavailable or otherwise unable to accept the  information, then the licensee shall transmit to the database the information  required by this section no later than the time the licensee closes for  business on the date that the database becomes accessible to the licensee, via  either the Internet or the database provider's alternative means of database  access.
    2. If a licensee is required to transmit to the database  information regarding a loan that has already been made, but the licensee is  unable to access the database via the Internet due to technical problems beyond  the licensee's control, then the licensee shall document in its records the  technical problems it experienced and the date and time that it sought to transmit  the information to the database.
    N. By the close of business on each business day, a  licensee shall transmit to the database the total daily number (even if 0) of  individuals who were unable to obtain payday loans from the licensee because  they are members of the military services of the United States or the spouses  or other dependents of members of the military services of the United States.  If the licensee is unable to access the database due to technical problems  beyond the licensee's control, then the licensee shall transmit to the database  the information required by this subsection no later than the time the licensee  closes for business on the next business day that the licensee is able to  access the database. The licensee shall also document in its records the  technical problems it experienced and the date and time that it sought to  transmit the information to the database. 
    O. N. A licensee shall have limited access to  the information contained in the database. The database shall only provide a licensee  with the following information: (i) whether an applicant is eligible for a new  payday loan; (ii) if an applicant is ineligible for a new payday loan, the  general reason for the ineligibility (e.g., the database may state that the  applicant has an outstanding payday loan but it shall not furnish any details  regarding the outstanding loan); and (iii) if an applicant is eligible for a  new payday loan, whether the applicant is also eligible for an extended payment  plan or extended term loan. The database shall also permit a licensee to access  information that the licensee is required to transmit to the database provided  that such access is for the sole purpose of verifying, updating, or correcting  the information. Except as otherwise provided in this subsection or  10VAC5-200-113, a licensee shall be prohibited from accessing or otherwise  obtaining any information contained in or derived from the database.
    P. O. If the Commissioner of Financial  Institutions determines that a licensee or former licensee has ceased  business but still has one or more outstanding payday loans that cannot be  repaid due to the licensee's or former licensee's closure, the  Commissioner of Financial Institutions may authorize the database provider to mark  administratively close the outstanding loans as satisfied in the  database in order to enable the affected borrowers to obtain payday loans in  the future. A licensee or former licensee shall be deemed by the  Commissioner of Financial Institutions to have ceased business if it (i) fails  to respond to the bureau after two written requests mailed to the address on  file with the bureau or (ii) fails to maintain its contact information in  accordance with subsection N of 10VAC5-200-20.
    Q. P. 1. Except as provided in subsection F  of 10VAC5-200-35, payday Payday loans made on or after October 1,  2008, and prior to January 1, 2009, that remain remained  outstanding on January 1, 2009, shall be considered for purposes of determining  a borrower's eligibility for a payday loan. Accordingly, on or before  January 1, 2009, a licensee shall transmit the following information to the  database in connection with every payday loan made on or after October 1, 2008,  that will or may be outstanding as of January 1, 2009:
    a. Name of licensee and license number.
    b. Office location of licensee.
    c. First and last name or identification number of employee  entering information into the database.
    d. Borrower's first and last name.
    e. Last four digits of borrower's driver's license number  or identification card number.
    f. Borrower's address.
    g. Borrower's date of birth. 
    h. Date loan funds were disbursed.
    i. Date loan is due.
    2. A licensee shall obtain and retain the borrower  information required by this subsection in accordance with the provisions of  subsection D of this section.
    3. 2. For every payday loan made on or after  October 1, 2008, that remains remained outstanding as of January  1, 2009, a licensee shall (i) transmit to the database all applicable  information required by subsection J of this section within the time prescribed  therein or January 1, 2009, whichever is later and (ii) retain the  photocopies specified in subdivision D 2 of this section in accordance with § 6.2-1809 of the Code of Virginia.
    10VAC5-200-113. Limited disclosure of data from payday  lending database.
    A. Pursuant to § 6.2-1810 of the Code of Virginia, the  information contained in the payday lending database is confidential. However,  provided that it does not directly or indirectly identify or pertain to any  specific borrowers, licensees, or loan transactions, aggregate data and data  that is otherwise derived from information contained in the database is not  confidential and may be furnished by the database provider to the public. The  database provider may charge and collect a fee to defray the cost of compiling  and furnishing such data.
    B. The database provider shall notify the bureau prior to  furnishing data pursuant to this section.
    
        VA.R. Doc. No. R14-3844; Filed September 3, 2013, 3:03 p.m.