TITLE 12. HEALTH

DEPARTMENT OF MEDICAL ASSISTANCE SERVICES

Fast-Track Regulation

Titles of Regulations: 12VAC30-10. State Plan under Title XIX of the Social Security Act Medical Assistance Program; General Provisions (amending 12VAC30-10-610).

12VAC30-20. Administration of Medical Assistance Services (amending 12VAC30-20-200).

Statutory Authority: § 32.1-325 of the Code of Virginia.

Public Hearing Information: No public hearing is currently scheduled.

Public Comment Deadline: April 23, 2025.

Effective Date: May 8, 2025.

Agency Contact: Emily McClellan, Regulatory Supervisor, Policy Division, Department of Medical Assistance Services, 600 East Broad Street, Suite 1300, Richmond, VA 23219, telephone (804) 371-4300, FAX (804) 786-1680, or email emily.mcclellan@dmas.virginia.gov.

Basis: Section 32.1-325 of the Code of Virginia grants to the Board of Medical Assistance Services the authority to administer and amend the Plan for Medical Assistance, and § 32.1-324 of the Code of Virginia authorizes the Director of the Department of Medical Assistance Services (DMAS) to administer and amend the Plan for Medical Assistance according to the board's requirements. The Medicaid authority, as established by § 1902(a) of the Social Security Act (42 USC § 1396a), provides governing authority for payments for services.

Purpose: The proposed changes are required in order for DMAS to be in compliance with federal rules stipulating that State Medicaid plans comply with third-party liability (TPL) requirements reflected in current law. This regulatory change is essential to protect the health, safety, and welfare of citizens because it allows DMAS to make payments without regard to potential third-party liability for pediatric preventive services under certain circumstances, which will allow providers to provide preventive services to pediatric patients without fear of delayed payment, thereby providing easier, more widespread access for pediatric patients to receive necessary preventive care. This action also benefits the health and welfare of citizens by barring liable third-party payers from refusing payment for an item or service solely on the basis that such item or service did not receive prior authorization under the third-party payer's rules, which may result in fewer claims being denied on this basis, protecting Medicaid members from receiving bills for personal payment of these services.

Rationale for Using Fast-Track Rulemaking Process: This action is expected to be noncontroversial and, therefore, appropriate for the fast-track rulemaking process because it aligns the regulations with current federal and state law and does not reduce services.

Substance: In accordance with a Centers for Medicare and Medicaid Services directive, the changes update Virginia's TPL provisions from a "cost avoidance" model to a "pay and chase" model for pediatric preventive claims. Specifically, the changes (i) allow DMAS to comply with the federal requirements related to prior authorization, to comply with state legislation related to liens, and to establish a clear process for individuals to follow with regard to Medicaid liens; (ii) require DMAS to apply cost-avoidance procedures to claims for prenatal services, including labor, delivery, and postpartum care services; (iii) require DMAS to make payments without regard to potential third-party liability for pediatric preventive services, unless the state has made a determination related to cost-effectiveness and access to care that warrants cost avoidance for up to 90 days; and (iv) provide DMAS with flexibility to make payments without regard to potential third-party liability for up to 100 days for claims related to child support enforcement beneficiaries.

Issues: The primary advantage to this action is that that the changes align DMAS regulations with federal and state requirements. There are no disadvantages to the public, the agency, the Commonwealth, or the regulated community.

Department of Planning and Budget Economic Impact Analysis:

The Department of Planning and Budget (DPB) has analyzed the economic impact of this proposed regulation in accordance with § 2.2-4007.04 of the Code of Virginia and Executive Order 19. The analysis presented represents DPB's best estimate of the potential economic impacts as of the date of this analysis.¹

Summary of the Proposed Amendments to Regulation. This regulatory action would make language-only changes to the regulatory text in order to (i) comply with two Centers for Medicare and Medicaid Services (CMS) directives; (ii) incorporate a third-party claim process as required by Chapter 807 of the 2024 Acts of Assembly; and (iii) respond to a 2022 petition for rulemaking.

Background. The proposed changes in this action involve Medicaid third party liability (TPL) rules, which address situations where Medicaid beneficiaries have one or more additional sources of health care coverage in addition to Medicaid. TPL refers to the legal obligation of third parties to pay part or all of the expenditures for medical assistance furnished under a Medicaid state plan. Examples include beneficiaries with other health insurance (e.g., group health plans, self-insured plans, managed care organizations, pharmacy benefits, Medicare, court-ordered health coverage as part of child support order, workers' compensation, long-term care insurance), settlements from a liability insurer (e.g., treatment of personal injuries for which a car insurer is responsible), and other state or federal coverage programs (unless specifically excluded by law). In such cases, TPL rules generally dictate that Medicaid is the payer of last resort.² In other words, all other available third-party resources must meet their legal obligations to pay claims before the Medicaid program pays for the care of a Medicaid beneficiary. States are required to take all reasonable measures to ascertain the legal liability of third parties to pay for care and services that are available under the Medicaid state plan. If the Medicaid agency has determined that a third party is likely liable for a claim, it must reject payment of the claim by Medicaid in most circumstances (an example of cost avoidance). The Medicaid agency then sends the claim back to the provider noting the third party that Medicaid believes to be legally responsible for paying the claim, and the provider should then bill the legally liable third party. The first set of proposed changes are needed in order to respond to a CMS informational bulletin³ requiring states to ensure that their Medicaid state plans comply with TPL requirements reflected in current law. The bulletin directed states to update their Medicaid TPL state plan pages and submit amendments to CMS to reflect the following: (i) the requirement for states to apply cost avoidance procedures to claims for prenatal services, including labor, delivery, and postpartum care services; (ii) the requirement for states to make payments without regard to potential TPL for pediatric preventive services, unless the state has made a determination related to cost effectiveness and access to care that warrants cost avoidance for 90 days; and (iii) state flexibility to make payments without regard to potential TPL for up to 100 days for claims related to child support enforcement beneficiaries. According to the Department of Medical Services (DMAS), the Virginia Medicaid program has been in compliance with all three requirements since CMS approved a state plan amendment on July 25, 2022. Consequently, this action aims to update the Virginia Administrative Code accordingly but does not make substantive changes to policy or practice. Second, CMS issued a state Medicaid director letter 23-002,⁴ which required Medicaid agencies to issue state rules to bar liable third-party payers from refusing payment for an item or service solely on the basis that such item or service did not receive prior authorization under the third-party payer rules. The proposed regulatory language changes relating to that requirement are also included in this action. Third, the proposed changes would add regulatory text to effectuate Chapter 807 of the 2024 Acts of Assembly,⁵ which amended § 8.01-66.9:2 of the Code of Virginia and set out a process for placing a lien in favor of DMAS on claim for personal injuries. The amendments to the regulatory text in this action would incorporate the processes as laid out in § 8.01-66.9:2 of the Code of Virginia. Finally, a set of proposed changes are intended to respond to a petition for rulemaking that was filed on November 3, 20226 relating to lien amounts arising from the Medicaid program and asserted against personal injury claims proceeds. In response to the petition, the proposal would add regulatory text to detail the process for requesting information about a Medicaid lien.

Estimated Benefits and Costs: DMAS states that all of the proposed changes to the regulatory text are strictly language-only and do not change any requirements in practice. For example, the first and second set of proposed changes are directed by CMS and pertain respectively to how the Medicaid state plan reflects TPL requirements in current law and to the introduction of rules to prevent third parties from refusing liability based on lack of prior authorization from themselves. Similarly, the third and fourth sets of proposed changes incorporate the statutory requirements by laying out a process and adding details about requesting information about a Medicaid lien. Although, no significant economic is expected from the proposed changes, they would better inform the readers of the regulation (particularly law firms involved in Medicaid claims with TPL) about the rules and also update the regulatory text to align with existing federal and state laws.

Businesses and Other Entities Affected. In fiscal years 2023 and 2024, there were 27,001 and 36,000 Medicaid claims involving a TPL, respectively. In those two years, $79.1 million and $105.4 million in total funds (one-half state and one-half federal) were recovered respectively from third parties liable for part or all of the medical services furnished to Medicaid recipients. The Code of Virginia requires DPB to assess whether an adverse impact may result from the proposed regulation.⁷ An adverse impact is indicated if there is any increase in net cost or reduction in net benefit for any entity, even if the benefits exceed the costs for all entities combined.⁸ The proposed changes are language-only changes and are not expected to create any significant economic impact other than updating the text to conform to current federal and state laws and practice. Thus, an adverse impact is not indicated.

Small Businesses⁹ Affected.¹⁰ The proposed amendments do not appear to adversely affect small businesses.

Localities¹¹ Affected.¹² The proposed amendments do not introduce costs for localities, nor do they disproportionally affect any locality.

Projected Impact on Employment. No significant impact on employment is expected.

Effects on the Use and Value of Private Property. No significant impact on the use and value of private property nor on real estate development costs is expected.

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¹ Section 2.2-4007.04 of the Code of Virginia requires that such economic impact analyses determine the public benefits and costs of the proposed amendments. Further the analysis should include but not be limited to: (1) the projected number of businesses or other entities to whom the proposed regulatory action would apply, (2) the identity of any localities and types of businesses or other entities particularly affected, (3) the projected number of persons and employment positions to be affected, (4) the projected costs to affected businesses or entities to implement or comply with the regulation, and (5) the impact on the use and value of private property.

² https://www.medicaid.gov/medicaid/eligibility/coordination-of-benefits-third-party-liability/index.html.

³ https://www.medicaid.gov/federal-policy-guidance/downloads/cib082721.pdf.

⁴ https://www.medicaid.gov/federal-policy-guidance/downloads/smd23002.pdf.

⁵ https://legacylis.virginia.gov/cgi-bin/legp604.exe?241+ful+CHAP0807.

⁶ https://townhall.virginia.gov/L/viewpetition.cfm?petitionid=377.

⁷ Pursuant to § 2.2-4007.04 D: In the event this economic impact analysis reveals that the proposed regulation would have an adverse economic impact on businesses or would impose a significant adverse economic impact on a locality, business, or entity particularly affected, the Department of Planning and Budget shall advise the Joint Commission on Administrative Rules, the House Committee on Appropriations, and the Senate Committee on Finance. Statute does not define "adverse impact," state whether only Virginia entities should be considered, nor indicate whether an adverse impact results from regulatory requirements mandated by legislation.

⁸ Statute does not define "adverse impact," state whether only Virginia entities should be considered, nor indicate whether an adverse impact results from regulatory requirements mandated by legislation. As a result, DPB has adopted a definition of adverse impact that assesses changes in net costs and benefits for each affected Virginia entity that directly results from discretionary changes to the regulation.

⁹ Pursuant to § 2.2-4007.04, small business is defined as "a business entity, including its affiliates, that (i) is independently owned and operated and (ii) employs fewer than 500 full-time employees or has gross annual sales of less than $6 million."

¹⁰ If the proposed regulatory action may have an adverse effect on small businesses, § 2.2-4007.04 requires that such economic impact analyses include: (1) an identification and estimate of the number of small businesses subject to the proposed regulation, (2) the projected reporting, recordkeeping, and other administrative costs required for small businesses to comply with the proposed regulation, including the type of professional skills necessary for preparing required reports and other documents, (3) a statement of the probable effect of the proposed regulation on affected small businesses, and (4) a description of any less intrusive or less costly alternative methods of achieving the purpose of the proposed regulation. Additionally, pursuant to § 2.2-4007.1 of the Code of Virginia, if there is a finding that a proposed regulation may have an adverse impact on small business, the Joint Commission on Administrative Rules shall be notified.

¹¹ "Locality" can refer to either local governments or the locations in the Commonwealth where the activities relevant to the regulatory change are most likely to occur.

¹² Section 2.2-4007.04 defines "particularly affected" as bearing disproportionate material impact.

Agency Response to Economic Impact Analysis: The Department of Medical Assistance Services has reviewed the economic impact analysis prepared by the Department of Planning and Budget and raises no issues with this analysis.

Summary:

In accordance with a Centers for Medicare and Medicaid Services directive, in response to a petition for rulemaking, and pursuant to Chapter 807 of the 2024 Acts of Assembly, the amendments (i) allow the Department of Medical Assistance Services (DMAS) to comply with the federal requirements related to prior authorization, to comply with state legislation related to liens, and to establish a clear process for individuals to follow with regard to Medicaid liens; (ii) require DMAS to apply cost-avoidance procedures to claims for prenatal services, including labor, delivery, and postpartum care services; (iii) require DMAS to make payments without regard to potential third-party liability for pediatric preventive services, unless the state has made a determination related to cost-effectiveness and access to care that warrants cost avoidance for up to 90 days; and (iv) provide DMAS with flexibility to make payments without regard to potential third-party liability for up to 100 days for claims related to child support enforcement beneficiaries.

12VAC30-10-610. Third party Third-party liability.

A. The Medicaid agency meets all requirements of:

1. 42 CFR 433.138 and 433.139;

2. 42 CFR 433.145 through 433.148;

3. 42 CFR 433.151 through 433.154; and

4. Sections Section 1902(a)(25)(H) and (I) (a)(25)(I) of the Social Security Act.

B. 12VAC30-20-190, governing the identification of liable resources with respect to third party third-party liability:

1. Specifies the frequency with which the data exchanges required in § 42 CFR 433.138(d)(1), (d)(3), and (d)(4) and the diagnosis and trauma code edits required in § 42 CFR 433.138(e) are conducted;

2. Describes the methods the agency uses for meeting the follow-up requirements contained in §§ 42 CFR 433.138(g)(1)(i) and (g)(2)(i);

3. Describes the methods the agency uses for following up on information obtained through the State state motor vehicle accident report file data exchange required under § 42 CFR 433.138(d)(4)(ii) and specifies the time frames timeframes for incorporation into the eligibility case file and into its third party data base third-party database and third party third-party recovery unit of all information obtained through the follow-up that identifies legally liable third party third-party resources; and

4. Describes the methods the agency uses for following up on paid claims identified under § 433.13(a) 42 CFR 433.138(a) (methods include a procedure for periodically identifying those trauma codes that yield the highest third party third-party collections and giving priority to following up on those codes) and specifies the time frames timeframes for incorporation into the eligibility case file and into its third party data base third-party database and third party third-party recovery unit of all information obtained through the follow-up that identifies legally liable third party third-party resources.

C. Providers are not required to bill liable third parties when services covered under the plan are furnished to an individual on whose behalf child support enforcement is being carried out by the State state Title IV-D agency.

D. 12VAC30-20-200, governing the payment of claims with respect to third party third-party liability, specifies:

1. The method used in determining a provider's compliance with the third party third-party billing requirements at § 433.139(b) (3) (ii) (C) 42 CFR 433.139(b)(3)(ii)(C).

2. The threshold amount or other guideline used in determining whether to seek recovery or reimbursement from a liable third party, or the process by which the agency determines that seeking recovery of reimbursement would not be cost effective cost-effective.

3. The dollar amount or time period the State state uses to accumulate billings from a particular liable third party in making the decision to seek recovery of reimbursement.

E. The Medicaid agency ensures that the state has in effect the laws that require third parties to comply with the provisions, including those that require third parties to provide the state with coverage, eligibility, and claims data under § 1902(a)(25) of the Social Security Act, and specifies the compliance with § 1902(a)(25)(E) and (a)(25)(F) of the Social Security Act.

F. The Medicaid agency ensures that laws are in effect that bar liable third-party payers from refusing payment for an item or service solely on the basis that such item or service did not receive prior authorization under the third-party payer's rules. These laws comply with the provisions of § 202 of the Consolidated Appropriations Act of 2022.

G. The Medicaid agency ensures that the provider furnishing a service for which a third party is liable follows the restrictions specified in 42 CFR 447.20.

F. H. The Medicaid agency has written cooperative agreements for the enforcement of rights to and collection of third party third-party benefits assigned to the State state as a condition of eligibility for remedial assistance with the State state Title IV-D agency. The requirements of 42 CFR 433.152(b) are met.

G. I. The Medicaid agency assures ensures that the State state has in effect the laws relating to medical child support under § 1908 of the Social Security Act.

H. J. The Medicaid agency specifies the guidelines used in determining the cost effectiveness cost-effectiveness of an employer-based group health plan; the State state provides methods for determining cost effectiveness cost-effectiveness in 12VAC30-20-210.

12VAC30-20-200. Requirements for third party liability; payment of claims.

Requirements for third-party liability payment of claims include the following:

1. Probable liability is established at the time the claim is filed.

a. When the Title XIX agency has established the probable existence of third party third-party liability at the time the claim is filed, the agency rejects the claim and returns it to the provider for a determination of the amount of liability. The establishment of third party third-party liability takes place when the agency receives confirmation from the provider or a third party third-party resource indicating the extent of third party third-party liability. When the amount of liability is determined, the agency pays the claim to the extent that maximum payment allowed under the agency's payment schedule exceeds the amount of the third party third-party payment.

b. Exhausting all available third party third-party resources is the responsibility of the providers. The Medicaid Management Information Enterprise System (MMIS) (MES) does not allow payments to be made by Virginia Medicaid unless the invoice indicates that the third party has either paid or denied the claim.

c. There are certain circumstances in which cost avoidance may not be utilized:

1. (1) Medical support enforcement. In the case of any service covered under Medicaid provided to an individual on whose behalf child support enforcement is being carried out by the IV-D agency, Medicaid makes payment for such service in accordance with the usual payments schedule. These payments are made without regard to any third party third-party liability, if such third party third-party liability is derived, through insurance or otherwise, from the parent whose obligation to pay support is being enforced by the IV-D agency. Medicaid shall make these payments providing, provided that they the payments have not been made by such third party within 30 100 days after such service is furnished.

Providers shall not be required to bill the third party in this situation. When the provider does bill bills Medicaid, he the provider must certify either:

(a) That he the provider has not billed the third party documented on the claim due to medical support enforcement,; or

(b) That he the provider has billed the third party documented on the claim but that he has not received payment or denial for the service from the third party within 30 100 days after the service was furnished provider of such services initially submitted a claim. In this case, 30 up to 100 days must elapse from the date of service to after the date of provider certification of such services initially submits a claim.

2. Prenatal Care. When the claim is for prenatal, labor and delivery, or postpartum care that is covered under the State Plan, the Commonwealth makes payment for such services in accordance with the usual payment schedule without regard to the liability of a third party for payment for such services.

3. (2) Preventive Pediatric Care pediatric care. When the claim is for preventive pediatric care, including services covered under the Early and Periodic Screening, Diagnosis and Treatment (EPSDT) services that are covered under the State Plan benefit, the Commonwealth makes payment for such services in accordance with the usual payment schedule without regard to the liability of a third party for payment for such services, unless the state has made a determination related to cost-effectiveness and access to care that warrants cost avoidance for up to 90 days.

4. In order to accomplish this pay and chase activity, in accordance with 42 CFR 433.139, (once the claims have been processed for payment), a report is generated advising the third party unit so that recovery of funds can be made.

2. Virginia complies with the following requirements:

a. The requirement for states to apply cost-avoidance procedures to claims for prenatal services, including labor, delivery, and postpartum care services, in accordance with the provisions of § 1902(a)(25)(E) of the Social Security Act;

b. The requirement for states to make payments without regard to potential third-party liability for pediatric preventive services, unless the state has made a determination related to cost-effectiveness and access to care that warrants cost avoidance for up to 90 days, in accordance with the provisions of § 1902(a)(25)(E) of the Social Security Act; and

c. The requirement for state flexibility to make payments without regard to potential third-party liability for up to 100 days for claims related to child support enforcement beneficiaries, in accordance with the provisions of § 1902(a)(25)(F) of the Social Security Act.

3. Probable liability is not established or benefits are not available at the time claim is filed. If the probable existence of third party third-party liability cannot be established or third party third-party benefits are not available to pay the recipient's medical expenses at the time the claim is filed, the agency pays the full amount allowed under the agency's payment schedule.

3. 4. Recovery of reimbursement.

a. When the Title XIX agency learns of the existence of a liable third party after a claim is paid, or benefits become available from a third party after a claim is paid, the Title XIX agency seeks recovery of reimbursement within 60 days after the end of the month it learns of the existence of the liable third party or benefits become available.

b. Reimbursement is sought by the Title XIX agency unless the agency determines that recovery will not be cost effective cost-effective. The agency uses the threshold amount of $50 as a guideline in its attempts to recover from liable third parties in casualty cases. This $50 guideline is used in consideration with other factors (i.e., expense and difficulty of recovery) in deciding whether to pursue recoveries in the range of smaller dollar expenditures (less than $50). The threshold amount in the determination for the recovery of funds by the health insurance unit is $40. However, the threshold amount may be waived when the agency deems it to be economically and administratively feasible to collect less than the stated amounts. The threshold amounts are based on effectiveness with normal effort for the recovery of funds. Should it be determined that a recovery effort would be cost effective cost-effective, then attempts are made for recovery of amounts below the threshold levels.

4. Code of Virginia § 8.01-66.9. Lien in favor of Commonwealth and state institutions or Department of Rehabilitative Services on claim for personal injuries. The State Agency 5. Prior authorizations.

a. The DMAS payment of a claim for a medical item or service shall be the equivalent of the medical assistance recipient having obtained a prior authorization for the item or service from the third party, other than Medicare plans.

b. No third-party payer shall deny a claim that is submitted by DMAS solely on the basis of the medical assistance recipient's failure to obtain a prior authorization under the third-party payer's rules for the medical item or service.

c. A third-party payer shall respond to an inquiry by DMAS regarding a claim for payment of a medical item or service that was submitted to the third party not later than three years after the date of the provision of such medical item or service; the third-party payer must respond within 60 days of receiving the inquiry.

6. DMAS meets all the requirements of this section §§ 8.01-66.9 and 8.01-66.9:2 of the Code of Virginia with respect to liens on claims for personal injury.

7. To obtain information about a Medicaid member's enrollment status or an itemization of lien against a personal injury claim, the member or the member's authorized representative shall furnish DMAS or the DMAS designated representative with relevant information that DMAS or the DMAS designated representative shall request. The member or the member's authorized representative shall use the DMAS public-facing portal designed for electronic data interchange to submit any requested information to DMAS or the DMAS designated representative. The following information is required to be furnished to DMAS or the DMAS designated representative:

a. A letter of representation signed by the Medicaid member or the member's authorized representative and dated within the last 12 months if the request is made by a representative.

b. A Health Insurance Portability and Accountability Act of 1996 (HIPAA) complaint release form signed by the member and dated within the last 12 months that authorizes both DMAS and the Office of the Attorney General to disclose medical information to the member or the member's authorized representative and to any other third parties or contractors that are or will be involved with the lien.

c. The full legal name of the Medicaid member.

d. The full social security number of the Medicaid member.

e. A copy of the front and back of the Medicaid member's health insurance card.

f. A description of the member's injuries sustained as a result of the accident.

g. An itemized statement of the Medicaid member's medical damages, including providers and dates of service, along with copies of medical bills.

h. The date and location of the accident, the identities of all parties involved in the accident, and a copy of the police report, if available.

i. The full name, mailing address, telephone number, and email address of the authorized representative named in the HIPAA release to whom DMAS should direct communications about the Medicaid lien.

j. If any of the required information changes after the date the information is submitted to DMAS, the member or the member's authorized representative shall notify DMAS of the change as soon as possible.

8. To make a request for a reduction of any portion of a Medicaid lien, the member or the member's authorized representative shall furnish DMAS or the DMAS designated representative with relevant information that DMAS or the DMAS designated representative shall request. The member or the member's authorized representative shall use the DMAS public-facing portal designed for electronic data interchange to submit any requested information to DMAS or the DMAS designated representative. The following information is required to be furnished to DMAS or the DMAS designated representative:

a. The member's prognosis and anticipated future treatment expenses.

b. If the member is permanently disabled as a result of the accident, the disability rating.

c. The member's current income, financial resources, and employment status.

d. The amount of all other liens or claims against the members personal injury claim.

e. Whether any liability insurance policies are available and, if so, the amount paid by each and the policyholder's name for each.

f. Whether any settlements have occurred related to the accident, including the amount of the settlement, the terms, and a copy of the signed settlement agreement.

g. Whether any lawsuits have been filed related to the accident, the jurisdiction and case number, a copy of the complaint, and any other filings.

h. The amount of all medical reimbursement payments coverage related to the accident, such as Medical Payments Insurance, also known as "medpay."

i. An itemized statement of all attorney fees and costs and any voluntary reductions.

j. A written explanation of why the request is being made, along with details about the compromise or waiver that is being requested and any other facts or documentation that are being relied upon to support the request.

k. If any of the required information changes after the date the information is submitted to DMAS, the member or the member's authorized representative shall notify DMAS of the change as soon as possible.

9. To make a request to remove charges contained in the DMAS itemization of lien that are believed to be unrelated to the personal injury claim of the member, the member or the member's authorized representative shall furnish DMAS or the DMAS designated representative with relevant information that DMAS or the DMAS designated representative shall request. The member or the member's authorized representative shall use the DMAS public-facing portal designed for electronic data interchange to submit any requested information to DMAS or the DMAS designated representative. The following information is required to be furnished to DMAS or the DMAS designated representative:

a. A written statement detailing the specific charges that the member or the member's authorized representative believes are unrelated to the personal injury claim.

b. Any and all documentation from the member or the member's authorized representative to any third party detailing claimed medical damages, itemized medical bills, or other related information, including demand packages, list of medical specials, and correspondence concerning medical damages.

c. Any and all documentation showing where the member or the member's authorized representative informed any third party that certain charges were unrelated.